We are here when you need us!
At Auto Data, we realize that we're providing a service, not just a product. When you need our support, we're here, and we take great pride in the relationships we've formed over the years with our customers. To ensure that our customers have the best possible experience with our system, we have built a support infrastructure that emphasizes outstanding customer service and speedy problem solving.
Call Toll Free: 800.583.5823
8:00 am to 9:00 pm EST Monday-Saturday
After Hours Emergency Car Wash Support Available
Whether you have a simple question or major problem, you get a trained technician to answer your call. Auto Data does not employ message takers who are not capable of solving your problem; only qualified technicians answer phone calls. Our experienced technicians not only know the software inside and out, they also know how to help customers that might not be comfortable with computers, or as familiar with the system. And, our technical support program also boasts very low average wait time per call: you will not find yourself on hold forever and neglected. All calls are addressed promptly.
Friendly Support, Continual Updates
We get fewer problem calls per customer than any of our competitors. Our system is designed to not only be easy to use, but also easy to fix. Our remote maintenance feature allows our technicians to access your computer via the Internet and actually see what you see on the computer screen. You don't have to try to explain problems to our technicians—our technicians can run diagnostics and repair your system remotely. Our software updates are also performed quickly and painlessly over the Internet.